Shouldn’t you “WOW” your customers?
“Skilled in taking a piece of coal and working it into a shiny diamond”
Ace has been running profitable automotive service departments, fixed ops & aftermarket service stores for about 30 years.
Ace Adams “WoW Service On-Site TRAINING” for Automotive Service Advisor, Management Training for Dealers & Independent Shops anywhere in America!.
- Do you want to SUBSTANTIALLY increase your service & parts departments sales & profits?
- Improve Manufacturers CSI Survey Scores?
- Build meaningful long lasting relationships & build loyalty?
Ace offers on-site training in the automotive service business showing dealerships, service managers, ASM, service advisors, parts advisors & their support staff how to substantially increase sales & revenues while improving survey scores all while building long-lasting loyal relationships with your customers.
Ace has trained many service department employees with key skills like superior customer service, long-term customer retention, perfecting sales skills to help ensure their success in the service department and develop the true potential of your shops.
Ace’s wealth of knowledge & experience comes from being in the front line trenches of the service department for almost 30 years.
Ace started out of his automotive shop class as a technician at a local Lincoln-Mercury/ Merkur / Datson dealership.in the mid 80’s,
Ace quickly rose to the service manager, parts & service director overseeing more than 20 service bays at a volume luxury dealer bringing them to #1 in the country for CSI scores at one time.
Working throughout New England in some of the largest dealerships as well as helping consult smaller shops. Ace also has experience managing aftermarket tire & service shops as well.
Ace has worked with the following manufacturers:
Ford, Nissan, Toyota, Lexus, Subaru, GMC, Buick, Pontiac, Dodge, Chrysler, Jeep, Honda, Volvo.
Also, aftermarkets experience with Valvoline, Goodyear, Bridgestone, Kelly, Michelin, BF Goodrich, Nokians just to name a few.
Ace Adams On-site Service training is the best investment a dealership or aftermarket service store can make for long-term success & profit.
We offer Public & Private Workshops as well as customer retention, automotive marketing, and direct mail programs.
Let Ace’s 30 plus years of real-time experience, cutting-edge training, sales skills * processes help grow your automotive service department to its full potential.
Contact me for FREE 100`% confidential dealership evaluation to see where I can assist your business.
We look forward to hearing from you,